Small
business owners are using social media to reach their customers and potential
customers. But are they using it correctly? Some are, but there are many small
businesses that are not.
Two thirds
of internet users in the U.S. regularly use a social network and they spend
three times more time on blogs and social networks than on email. So, social
networks, not email blasts, are the way to reach these people.
Here are some tips to follow to make sure time
and effort you are putting into social media pays off for your business.
Set Up Your Accounts Properly
When you
sign up for a social media account for your small business, thoroughly fill out
your profile. Make sure you include you company name, logo and tagline, company
color scheme, a photo of you or your business, your company biography and a
call to action.
Connect with
likeminded people on all your social network platforms. “Like” other pages on
Facebook, create circles on Google+, create lists on Twitter and connect with
other entrepreneurs on LinkedIn. Once you’ve made these connections, start
conversations and build relationships. Chat with your followers, comment on
other industry related blogs, join and participate in online groups and share your
content.
Have a Plan
Your social
network use should not be intermittent and unplanned. You should have a
strategy that you re-visit every six months to make sure you’re posting the
proper content and interacting with your followers correctly.
Create stellar
content. Write snappy headlines, use short paragraphs and include compelling
images. And don’t forget to include a call to action. Optimize your content
using your SEO keywords. Businesses that optimize and promote their blogs
receive 55% more traffic and 70% more leads than those who don’t.
Share your
content on all your social network platforms. Make your content easy to share.
Ask questions and spark discussions. Blog posts shared on Twitter and Facebook
receive 149% more inbound links than those not shared.
Schedule Your Posts
When you
decide to use social media to promote your small business, commit to a schedule
and stick to it. Use a scheduling software, such as HootSuite, to schedule your
posts to publish to your entire social media platform at the same time.
Occasionally, link to your webpage to convert followers to customers.